Revocation right for consumers (A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)
Instructions for revocation
You have the right to revoke this contract within 14 days without specifying any reasons.
The revocation period is 14 days with effect from the day,
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;
- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;
In order to exercise your revocation right, you must inform us (KNITIDO Europe GmbH, Schönhauser Allee 56, 10437 Berlin, Telephone number: 0049 30 6640 9300, Fax number: 0049 30 6640 9299, E-Mail address: firstname.lastname@example.org) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.
We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.
You must return or transfer the products to usimmediately and, in any case, at the latest within 14 days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the 14 day deadline.
We bear the costs for returning the products.
You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.
Criteria for exclusion or expiry
The revocation right is not available for contracts
for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;
for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;
for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The revocation right expires prematurely in case of contracts
for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;
for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;
for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.
Specimen - revocation form
(If you wish to revoke the contract, please fill up this form and send it back to us.)
- To KNITIDO Europe GmbH, Schönhauser Allee 56, 10437 Berlin, Fax number: 0049 30 6640 9299, Email address: email@example.com :
- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
Albanien, Belarus, Bosnien und Herzegowina, Bulgarien, Färöer, Grönland, Estland, Finnland,
Åland-Inseln, Griechenland inkl. Berg Athos, Irland, Island, Kroatien, Lettland, Litauen, Malta, Mazedonien, Republik Moldau, Republik Montenegro, Norwegen, Svalbard (Spitzbergen) & Jan Mayen, Bouvetinsel, Portugal, Azoren, Madeira, Rumänien, Republik Serbien, Ukraine,
Republik Zypern, Republik Zypern (Nordteil)
Slowenien, Spanien, Ungarn und United Kingdom:
bis zu einem Warenwert von 59,99 Euro 11,90 Euro
ab einem Warenwert von 60,00 Euro 7,90 Euro
ab einem Warenwert von 200,00 Euro versandkostenfrei
Afghanistan, Armenien, Aserbaidschan, Bahrain, Bangladesch, Bhutan, Brunei Darussalam,
Volksrepublik China (ohne Hongkong, Taiwan), Guam, Hongkong, Indien, Indonesien, Irak,
Iran, Japan, Jemen, Jordanien, Kambodscha, Kanada, Kasachstan, Katar, Kirgisistan, Nord-Korea, Süd-Korea, Kuwait, Laos, Macau, Malaysia, Malediven, Mexiko, Mongolei, Myanmar,
Nepal, Oman, Ost Timor, Pakistan, Papua-Neuguinea, Philippinen, Puerto Rico, Königreich Saudi-Arabien, Republik Singapur, Sri Lanka, Tadschikistan, Taiwan, Thailand, Turkmenistan,
Usbekistan, Vereinigte Arabische Emirate, Vereinigte Staaten von Amerika, Amerikan. Jungferninseln, Amerikanisch-Samoa, Vietnam
pauschal 37,90 Euro
Angola, Antigua und Barbuda, Äquatorialguinea, Argentinien, Äthiopien, Australien, Heard- und McDonaldinseln, Lord-Howe-Inseln, Norfolkinseln, Tasmanien, Weihnachtsinsel, Kokosinseln, Keelinginseln, Bahamas, Barbados, Belize, Benin, Bolivien, Botsuana, Brasilien, Burkina Faso, Burundi, Chile, Cookinseln, Costa Rica, Côte d´Ivoire, Dominica, Dominikanische Republik, Ecuador, El Salvador, Eritrea, Fidschi, Französisch-Guayana, Französisch-Polynesien, Guadeloupe, Martinique, Mayotte, Neukaledonien, Réunion, Saint-Barthélemy, Saint Martin, St. Pierre und Miquelon, Wallis und Futuna, Gabun, Gambia, Ghana, Grenada, Anguilla, Ascension, Bermuda, Falklandinseln, Jungferninseln, Kaiman-Inseln, Montserrat, Pitcairninseln, St. Helena, Tristan da Cunha, Turks- und Caicosinseln, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaika, Kamerun, Kap Verde, Kenia, Kiribati, Kolumbien, Komoren, Demokratische Republik Kongo, Republik Kongo, Kuba, Lesotho, Liberia, Madagaskar, Malawi, Mali, Marschallinseln, Mauretanien, Mauritius, "Mikronesien (Föderierte Staaten von Mikronesien)", Mosambik, Namibia, Nauru, Neuseeland, Niue, Tokelau, Nicaragua, Aruba, Bonaire, Curaçao, Saba, St. Eustatius, St. Maarten, Niger, Nigeria, Nördliche Marianen, Palau, Panama, Paraguay, Peru, Ruanda, Salomonen, Sambia, Samoa, São Tomé und Príncipe, Senegal, Seychellen, Sierra Leone, Simbabwe, St. Kitts und Nevis, St. Lucia, St. Vincent und die Grenadinen, Südafrika, Sudan, Südsudan, Suriname, Swasiland, Tansania, Togo, Tonga, Trinidad und Tobago, Tschad, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Zentralafrikanische Republik, Somalia
pauschal 45,90 Euro
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 2 days, for deliveries abroad within 3 - 5 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer - Payment via SEPA direct debit - Payment via credit card - Payment via PayPal - Payment via PayPal Express - Payment via PayPal Plus (credit card, direct debit, invoice) - Payment by invoice - Payment via amazon payments
Further details on payment
The invoice amount is to be settled at the time of payment on invoice within 14 days.
If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
Our bank account:
Kontoinhaber: Knitido Europe GmbH
Bank: Deutsche Bank
In case of questions, please contact us at the contact details mentioned in the Legal Notice.